They stole my money and my watch.
"I ordered this PULSE model and the numbers are WAY too small to read making the watch functionally useless. I expected more for such a pricey time piece. I returned it and said Bred said it was "damaged" when all I had done was resize the writsband, which not perfect but definitely an easy adjustment, NOBODY has a wrist that large. I could easily fix it myself if they'd send the watch back. So I asked for a partial refund since I wanted to try a different watch from their catalogue. Crickets. I wrote to customer service and got back NOTHING. It's been 2 weeks. They NEVER returned the watch to me nor even mentioned that they might. These guys kept my money AND this useless watch. They are thieves."